Have you ever noticed that when you search for your industry on Google or Facebook you always see companies with the most favorable reviews at the top of the search? Don’t you wish you had lots of positive reviews for your business as well?
You could start asking every customer that comes in to leave you a review. Sure that might work for your most loyal customers but the more likely scenario is that they forget and don’t leave a review. Even worse, they could leave you a bad review doing the exact opposite of what you want. How do you mitigate against that?
The answer is very simple: Surgenomics has come up with a unique way to get your customers to leave you positive reviews all while making sure that the negative feedback goes to you directly instead of being posted as a review.